Sign in Start building

Fix No Products in Results

MD

Martijn Douma · Co-founder bluebarry

Last updated: May 15, 2026

If a quiz result shows no products, start in Match products. The warning badge and product count help you find whether an answer filter, global filter, or missing product data reduced the result set to zero.

Fix the Empty Result

Match products workspace showing a filter with zero matching products.

Go to Dashboard.
Open the affected quiz.
Click Match products.
Look for the warning badge next to Match products.
Select the answer that produced no recommendations.
Review the rule and product count in the answer workspace.
Open Global Filters if every answer is returning zero products.
Remove or loosen the strictest rule.
Confirm the product count increases.
Click Test flow and replay the same path.

Common Fixes

Cause	Fix
Global filters match zero products	Open Global Filters and remove or loosen the rule that excludes the catalog.
Answer filter is too strict	Select the answer, broaden the property value, or remove one condition.
Product values are missing	Fix product properties or feed mapping.
Catalog is too small	Add more eligible products.

Related articles

Troubleshoot No Matching Products

No matching products usually means a filter is too strict, a product property is missing values, or global filters removed the entire catalog before answer filters ran.

Configure Answer Product Filters

Answer product filters connect shopper choices to product properties. Use them when selecting an answer should narrow or shape the recommendations shown at the end.

Setting Filters at Advisor Level

Configure global filters to control which products appear in your quiz recommendations.

Join the bluebarry community on Discord

Ask questions, share wins, and get support from the team and other e-com brands building with bluebarry.

Join Discord (free forever)

Need help?

If you can't figure it out, we probably can. Just give us a heads up in Discord or email ([email protected]).