Feed import errors usually come from inaccessible CSV URLs, unpublished Google Sheets, missing headers, duplicate identifiers, or incorrect column mapping. Start from the Product feeds table so you can identify which feed failed and when it last synced.
Review the Error
- Go to Product feeds.
- Find the feed with Failed in the Status column.
- Check Last sync to confirm when the failure happened.
- Open the feed URL in a private browser window.
- Fix file sharing, CSV formatting, header, or identifier issues in the source file.
- Review column mapping if the source columns changed.
- Use the sync action in Actions to run the feed again.
Common Fixes
| Error type | What to review |
|---|---|
| Unreachable URL | The feed must be public or accessible without login. |
| Google Sheets error | Publish the sheet as CSV. |
| Missing header | Add a header row with clear column names. |
| Duplicate products | Use a unique product identifier column. |
| Wrong fields | Review mapping before syncing again. |