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Help Center/Product data/Sync and Troubleshoot Live Feeds

Sync and Troubleshoot Live Feeds

Martijn Douma
Martijn Douma · Co-founder bluebarry
Updated May 15, 2026

Live feeds keep your bluebarry catalog aligned with an external product source. Use sync status and feed errors to understand whether products are updating correctly.

Sync a Feed

Product feeds table showing successful and failed sync statuses.
  1. Go to Feeds.
  2. Confirm the Product feeds table lists the feed you want to check.
  3. Review Status and Last sync.
  4. Use the Sync feed action in Actions if you want to run a manual sync.
  5. Review the failed status details if the sync fails.
  6. Go to Products to confirm product updates.

Scheduled feed synchronization keeps configured feeds updated automatically, but a manual sync is useful after changing the feed URL or mapping.

Common Feed Issues

IssueWhat to review
Feed cannot be reachedOpen the feed URL in a private browser window.
Google Sheet failsPublish the sheet as CSV instead of only sharing it.
Products duplicateUse a stable Product identifier column.
New properties are emptyReview column mapping and sample values.
Product count is lower than expectedCheck filters, inactive products, and rows missing required values.

Related articles

Preparing Your Product Feed

Learn how to prepare and format your product feed for optimal use with bluebarry quiz funnels.

Read article →

Importing Your Product Feed

Step-by-step guide to importing your product feed into bluebarry.

Read article →

Fix Feed Import Errors

Feed import errors usually come from inaccessible CSV URLs, unpublished Google Sheets, missing headers, duplicate identifiers, or incorrect column mapping.

Read article →

Can't figure it out? We probably can.

Every article here was written by the people who built the product. If one of them still leaves you stuck, tell us and we'll fix it.

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