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Help Center/Profiles and personalization/Review Profile Sync Status

Review Profile Sync Status

Martijn Douma
Martijn Douma · Co-founder bluebarry
Updated May 15, 2026

Review profile sync status to see whether profile data with email or phone identifiers reached connected tools such as Klaviyo or Omnisend.

Check Sync Status

Profiles table with Klaviyo and Omnisend sync status tooltip.
  1. Go to Profiles.
  2. Filter the profile list if needed.
  3. Hover a status icon in the Synced column.
  4. Review the Klaviyo and Omnisend statuses in the tooltip.
  5. Open a profile with a sync issue.
  6. Check consent and integration settings.

The tooltip only shows connected CDPs. If no CDP is connected, the Synced column does not show sync details.

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